Why Test Your Security System

The process of testing a security system is so simple and quick that one would think every homeowner with a system would do it at the prescribed monthly intervals. The fact is a very small percentage of people spend the 30-45 seconds per month to undergo this important exercise. There are countless reasons people choose not to test, but allow EMC Security to provide you with five reasons that you should test.

1. Successful transmission to the central station – with the telephone companies continuously “improving” their transmission paths you don’t want to find out one day that an improvement affected the communication path of your security system.

2. Proper function of equipment – security equipment is electronic and can fail with age, wear and tear, or an environment that is unfavorable (heat, cold, damp or humid). Testing specific devices regularly will allow you to catch failing equipment early.

3. Gauge response from the monitoring center – a quick response is a must from any central station and you should understand how quickly you can expect your monitoring company to send help if you need it. After a few months of testing you can begin to determine if they respond quickly enough for your needs.

4. Know what your alarm sounds like – rotate between testing a piece of security equipment (like a motion detector or a door contact) and a piece of fire equipment (like a smoke detector). Most systems sound different if there is a fire vs. and intrusion. By testing regularly, if there is ever an actual alarm event you will understand whether you need to get out of the house or lock yourself in a room.

5. Know how to operate your system – many people don’t fully understand how to operate their security system and what knowledge they do have goes out the window as soon as the siren begins to blare. If you are accustomed to operating the system (even when the alarm is sounding) you are more likely to prevent user error.

When testing your system be sure to have your password handy, as you will be asked by the monitoring center when they call. Most systems require you to enter your passcode twice when cancelling an alarm. The first silences the alarm; the second time clears the alarm from the keypad. Be sure to allow your system to sound for at least 15 seconds to 30 seconds to allow time for the alarm system to transmit signal to the central station. If you cancel the alarm immediately, the panel may not have had adequate time to transmit the full signal, and it may send an “all-clear” signal to monitoring center personnel.

Monitored Alarm Customers Targeted by Unethical Alarm Companies

Numerous complaints, filed by alarm system owners have uncovered unscrupulous tactics by certain alarm companies working in the Greater Atlanta Metropolitan area.

These tactics include representatives of companies “door knocking” at your home offering a free upgrade to your alarm equipment, advising you that your alarm company has gone out of business, or has that your current alarm company has been purchased. On occasion, homeowners were informed that their alarm system requires service or is obsolete, due to changes in technology.

These misrepresentations have been used to deceive alarm customers and used to take advantage of a customer’s desire to have a working and effective alarm system.

Should anyone attempt to solicit you, or should you be visited by any of these individuals, do NOT complete any paperwork with them; instead call your current alarm provider to confirm any information you have been given. These companies, and the individuals they employ, are persistent and do not give up easily, they have been trained to mislead and misinform.

Homeowners are urged by industry and law enforcement to pass along this information to neighbors, friends and relatives.

How to Build a Fire Escape Plan

Does your family have a fire escape plan at your home?  Have you practiced it?  If so, you join about 23% of Americans. Home fires destroyed nearly 400,000 homes in 2007 and killed more than 2,800 civilians (non-emergency personnel), yet so few of us think it will happen to us.  Statistics show that fires can spread so quickly that often time occupants have less than 2 minutes to escape.  When polled most American households estimated they would have at least 6 minutes to escape.  A fire plan can save lives and should be implemented.  It is not enough to just draw an escape plan and share it with your family – you must practice it.  Performing the escape plan will allow the members of the household to visualize their path.

Here are some tips from the National Fire Protection Association:

  1. Draw a home escape plan and discuss it with all members of your household.  Include an outside meeting place for all members to convene once out of the home.
  2. Practice the plan night and day with all members of your household twice a year
  3. Know (2) ways out of every room (2nd story rooms should have an escape ladder on hand for escape through the window – the $35/room investment can save a life)
  4. Install smoke alarms
  5. If there are infants, older adults, or others in the household with mobility limitations, assign a member of the household to that person.  Also assign a back up person in case the designee is not home during the emergency.  Practice the drill each way!
  6. Make sure any window pins or security bars on windows have an emergency release or a key in the room they are located.  Insure all members of the household know where the key is located.
  7. Tell guests and overnight visitors to your home about your fire escape plan.  When staying at someone’s home, ask what their fire escape plan is.  If they don’t have one – offer to help them with one.  This is especially important for children that attend “sleepovers” at friends’ homes.
  8. Once you’re out, stay out!  Never go back into a burning building.  If a member of the household is missing, inform the fire department dispatchers – they are equipped with the skills and resources to perform rescues.

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